Description

Improve the customer experience with an online appointment scheduler

Manage scheduling for multiple workshops, and let your customers book appointments from their mobile device.

What is Appoint365?

Appoint365 is an online scheduling tool that allows customers to book appointments from their computer or mobile device. They’ll then receive reminders in order to minimize no-shows.

At the same time, the Service Manager can monitor workshop occupancy in order to maximize it.

Integrated with DealerTablet, Autologica Sky DMS and third party DMS.

Appointments on your website

It’s unanimous: customers don’t want to be forced to call to book a workshop appointment. They prefer the freedom to book online from their computer or mobile device. With Appoint365, customers can see your workshop schedule and reserve the appointment that is most convenient, and then modify or cancel it, at any time and without any intervention from the dealer.

Optimize time in the workshop

Appoint365 gives the Service Manager an instant overview of workshop occupancy, to minimize idle hours and maximize revenue. You’ll also be able to pre-prepare the parts needed for each repair based on the services indicated by customers when they book.

Direct impact on the bottom line

Appoint365 management reports let the Service Manager improve the service department’s profitability. The No-show Report lets you call customers and reschedule missed appointments; the Unconfirmed Appointment Report lets you call each customer and confirm them, in order to reduce absenteeism; The Workshop Occupancy Report is key for improving performance.